Perspective: Practical Bias Probes for LLM-Assisted Support
Abstract
We propose light-weight bias probes and guardrails for LLM-assisted customer support, balancing coverage and latency.
Cite this article
Fiorini, A., Janssen, R., & Havel, U. (2023). Perspective: Practical Bias Probes for LLM-Assisted Support. Research Explorations in Global Knowledge & Technology (REGKT), 2 (6). Retrieved from https://regkt.com/article.php?id=408&slug=perspective-practical-bias-probes-llm-assisted-support