Case Study: Cost-Aware RAG for Knowledge Bases

case-study
Received: Nov 15, 2023
Published: Dec 15, 2023
Authors: Pia Koval ✉ Zive Havel

Abstract

A support KB implemented confidence-gated retrieval with snippet caching, lowering per-session cost 19% with stable CSAT.

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Cite this article

Koval, P. & Havel, Z. (2023). Case Study: Cost-Aware RAG for Knowledge Bases. Research Explorations in Global Knowledge & Technology (REGKT), 2 (6). Retrieved from https://regkt.com/article.php?id=419&slug=case-study-cost-aware-rag-knowledge-bases

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