Perspective: SLA Taxonomy for Agent Actions in Enterprise IT

perspective
Received: Dec 15, 2023
Published: Dec 31, 2023
Authors: Vikram Garcia ✉ Ethan Brown

Abstract

We define SLAs for agent actions�action latency, rollback time, audit completeness�and provide default arbitration rules.

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Cite this article

Garcia, V. & Brown, E. (2023). Perspective: SLA Taxonomy for Agent Actions in Enterprise IT. Research Explorations in Global Knowledge & Technology (REGKT), 2 (10). Retrieved from https://regkt.com/article.php?id=578&slug=perspective-sla-taxonomy-agent-actions-enterprise-it

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